The Big Yellow Book

Seeing the World from Both Oculars-- a Bananaslug's Journal


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Napster: see the steam coming out of my ears!
bigbananaslug
bigbananaslug
I decided to save some money and cancel my subscription to Napster, which I don't use anyway because I can't figure out the DRM nonsense. I am posting this after 27:25 minutes on hold, listening to bad music interspersed with bad commercials. You CAN'T cancel your subscription online...you have to do it by phone. At 30 minutes I'm hanging up and putting it in dispute with my credit card company...they are pretty good at handling stuff like this.

This is not going to endear Napster to me...in fact, I hope a million people read this and don't subscribe. Vote with your feet for bad service. Napster sure doesn't care about me...or you either.

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