The Big Yellow Book

Seeing the World from Both Oculars-- a Bananaslug's Journal


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Levenger-- I knew there was something right with these folks!
bigbananaslug
bigbananaslug
I've been a fan of Levenger for years. One of the nice things about moving to Chicago is that the Marshall Field's State Street store (sadly, soon to become J.A.M. {just another Macy's}) has a Levenger shop inside.

Last year, Laura Patrick of ABB made my day at the ABB Automation World, by handing out, as the press tchotchke, Levenger Pocket Briefcases. I notice that I am not the only editor who is using it on a daily basis...good job Laura! Here's what I'm talking about: Levenger's Shirt Pocket Briefcase!

Well, along with the pocket briefcase came a 3x5 card two year calendar that fits in a slot in the Levenger Pocket Briefcase. The bad news is that the calendar was 2004/2005.

So I went on line to see if I could buy another, updated, calendar card. Nope. No hava.

I wrote to Levenger customer service, and here is the reply I got:

Dear Mr. Boyes,

Thank you for your email. You cannot find it at our web store because we do not sell them; however, if you will forward your mailing address, it will be my pleasure to send one as a courtesy to you. I will await your reply.

If we may be of further assistance, please email us at cservice@levenger.com, or call us toll free at 800-544-0880. Our representatives are available 24 hours a day, 7 days a week.

Thank you for your interest in Levenger. We look forward to serving you again in the future.

Sincerely,

Marc Weiss
Internet Associate


Now, folks, that's service.


Bananaslug.

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